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Product Quality & Features Overview

3-Year Warranty Reflects Confidence in Quality

The FlowCare bidet has a low fault rate, just 0.6% to 0.8% over many years, demonstrating the reliability of our product. Customer complaints are rare.

As our partner factory has 27–28 years of experience, we offer long-term after-sales support. Unlike smaller factories that may disappear after a year, we’re here to stay.

Durable PP Material for the Seat

The FlowCare bidet seat is made entirely from PP (polypropylene), known for its flexibility and resistance to yellowing.

In contrast, some competitors use rigid ABS, prone to discolouration and cracking over time. Their seat hinges may also be structurally weaker.

Exclusive Photocatalyst Deodorising Technology

The FlowCare bidet features built-in photocatalyst deodorising, which is one of our core patents.

It combines a photocatalyst and activated carbon to purify air and eliminate odours.

Lab tests show it achieves over 99.9% sterilisation against Staphylococcus aureus and E. coli.

The photocatalyst is not a consumable and does not require replacement, ensuring long-term performance.

Certified Antibacterial Seat Ring

The FlowCare Bidet seat ring is certified by Japan’s SIAA antibacterial standard.

Since toilets are sometimes used in shared environments, this feature adds an extra layer of hygiene and health protection.

Waterproofing & Electrical Safety

The FlowCare bidet, including the remote control, is designed with excellent waterproof capabilities.

The main unit is rated IPX4, and the remote control is rated IPX5, offering strong protection against water splashes.
All plugs are equipped with leakage protection, ensuring electrical safety in humid environments.

Since bathrooms are naturally damp, safety around water and electricity is essential. Even if the bidet or toilet seat is directly sprayed with a handheld shower, there is no safety risk.

Fire-Resistant Materials for Safety

The FlowCare bidet seat ring is made from flame-retardant materials.

Since the seat includes heating elements, safety is a top priority. Even if exposed directly to fire, the seat will only blacken—it will not ignite or burn, ensuring a high level of safety and peace of mind.